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For the Small Retailer, Life on the Internet
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How to process online credit card transactions
E-biz worth $1.5 trillion by 2004
September
16, 1999
Report: E-biz worth $1.5 trillion by 2004
Goldman, Sachs & Co. paints a bullish picture of the future of online business
-- predicts Oracle and SAP will be big winners. ZDNet News Investment banking
firm Goldman, Sachs & Co. Thursday said it expects a five-year $1.5 trillion
boom in business-to-business e-commerce in industries ranging from automobiles
to medical equipment.
In a report on the sector, Goldman says that the
retail sector, with sites like Yahoo! Inc. (NASDAQ:YHOO) and eBay Inc. (NASDAQ:EBAY),
has gotten most of the attention, but the business-oriented side "is poised
for equally explosive growth."
Goldman,
which has been one of the most active bankers in bringing Internet companies public,
said it sees the $1.5 trillion total being reached by 2004, and it already estimates
that businesses generated $39 billion from e-commerce applications last year and
$114 billion this year.
"Many companies have already been huge
beneficiaries of online growth, mainly through using the Internet as a new medium
for product distribution and customer interaction," said Goldman.
Within many companies, information technology managers,
whose main concern in the past has been automating corporate services, have increasingly
become "vocal proponents" of spending on corporate Web sites and online
marketing. In the rush to build this e-commerce infrastructure, the IT managers
are looking to outside technology providers.
Small business will also
be "an important driver of the B2B market," Goldman said, citing their
growing need to operate in an e-commerce environment.
Oracle,
SAP to benefit Among companies mentioned in the report who may be poised to benefit
from the growth of business to business e-commerce are well known traditional
high-tech firms like Oracle Corp. (NASDAQ:ORCL), SAP AG (NYSE:SAP) and newcomers
like VerticalNet Inc. (NASDAQ:VERT), Ariba Inc. (NASDAQ:ARBA) and Healtheon Corp.
(NASDAQ:HLTH).
The report, written by a team of analysts led by Rakesh
Sood, says companies that build the e-commerce infrastructure will benefit from
the growth of e-commerce, as will companies that conduct business over the Web.
The prime industries targeted for the business-to-business
growth are computer hardware and software; aerospace/defense; electronics; chemicals;
motor vehicles and parts and medical equipment and transport.
QuickBooks: E-service killer app?
by
Margaret Kane, October 20, 1999ZDNet News
Intuit
Inc. sees its QuickBooks software program becoming more than just an application.
The QuickBooks Internet Gateway program will allow third parties to bypass
the Web to offer and sell services directly through the software itself.
"The problem with (selling services to) small business is that there's no
good channel -- portals have been a failure, because small businesses have no
reason to go there," Intuit (NASDAQ:INTU) founder Scott Cook said. "We're
taking their message and bringing it into the software (small businesses are)
already using."
The services include things like electronic stamps,
credit card processing, direct mail packages and Internet backup. They are integrated
with the QuickBooks software, so that users are offered the services as they perform
related tasks.
Cook said that QuickBooks 2000, which will be released
late this year, will use the integrated browser to pull in any data needed off
of the Internet.
$68.5 million in deals Intuit said it has already signed
deals with ELetter Inc., E-Stamp Corp., First Sierra Financial Inc., Intelisys
Electronic Commerce LLC, Storage Technology Corp., Signio Inc., UpShot.com and
Wells Fargo Merchant Services. Those companies will pay Intuit at least $68.5
million over the next three years for the right to offer their services to QuickBooks
customers. The deals include placement fees and revenue sharing deals, Cook said.
And the there's no limit on the number of services that can be offered he said.
"A majority of our small business revenue (right now) doesn't come from
software, it comes from add-on services. This will only accelerate that by opening
up for us a huge new source of recurring revenue and profits," Cook said.
Given Intuit's hold on the small business financial market, the deals should
be a no-brainer for most of these companies, said Vernon Keenan, Internet analyst
at Keenan Vision Inc., a San Francisco-based Internet market researcher.
E-commerce's 'Holy Grail' "In many respects a partnership with Intuit is
the equivalent of finding the Holy Grail in e-commerce," he said.
But the deal should be helpful to Intuit as well, and not just because of the
new revenue stream.
Adding services will help create loyalty among users
and tie them more tightly to Intuit's products. It will also prepare Intuit for
a future where software itself becomes more of a service offering.
"They
could make QuickBooks a Web site today, but they have a multi-billion business
based on selling software. They're not going to turn that valve off in hopes that
a service model will work," Keenan said. "This is a good way for them
to experiment with providing services from the Web by adding new services from
a third party, rather than replacing their shrink-wrap software with an online
service."
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